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Washington State TERT

Telecommunicator Emergency Response Taskforce (TERT) is the concept of communications-specific mutual aid between PSAPs to provide trained PSAP personnel during emergency situations. Unlike most contingency plans prepared by individual PSAPs to address specific threats to their own PSAPs, TERT involves providing qualified communications personnel to work in another PSAP and requires coordination among PSAPs, mutual aid consortiums, and Emergency Management Agencies (EMA) from different municipalities, states, and regions. 

When possible, the TERT members’ skill sets should match those of the Requesting Agency.

This coordination must take into account that while each agency is unique in its resources and operations, the basic duties and responsibilities remain the same.

Download our Program Guide (Word)

State TERT Coordinator and Committee Chair, Todd Pouncey, tert@waapconena.org

Telecommunicator Emergency Response Taskforce (TERT) committee manages the state TERT program and researches, documents, and provides tools to enhance TERT activities:

  • Maintain contact list for the State and Regional Coordinators of deployable personnel
  • Develop and review SOPs for TERT operations, training and deployments
  • Develop and maintain TERT related trainings
  • Serve as a conduit between WMD Logistics and the 9-1-1 community for MOUs and IGAs
A map of Washington state is broken down into four regions. Southwest. Northwest, Northeast and Southeast.

WA-TERT Coordinators

State Coordinator- Todd Pouncey, Spokane PD
NW Regional Coordinator-
Jason Meeder, Kitsap 911
SW Regional Coordinator-
Heather Kavanagh, WSP
NE & SE Regional Coordinator-
Felicia Moore, Issaquah PD



Looking for TERT Resources?

Explore national and state resources here.