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Public Safety Telecommunicators Certification Board

By state law, a certification board has been established in the state 911 coordination office to create a certification and training program for public safety telecommunicators throughout the state.

Duties of the certification board include:

  1. Adopting bylaws for the certification board;
  2. Adopting rules, with the advice and assistance of the 911 advisory committee, to implement the provisions of this chapter including, but not limited to, rules to implement a state-approved training program for process, policy, and procedure;
  3. Reviewing and approving state-approved training programs biennially. State-approved training programs should be consistent with industry standards;
  4. Setting all public safety telecommunicator certification, registration, and renewal fees, and to collect and deposit all such fees in the 911 account established under RCW 38.52.540; and
  5. Establishing recertification requirements.

Find a list of our members here (Excel)

Download our bylaws here (PDF)

Anyone interested in receiving meeting invites can send an email to michelle.kohlmann@mil.wa.gov

Certification Documents

For the most recent copy of the Certification Handbook that outlines how to adhere to the Certification Program, click here (PDF).

If you would like to have your program approved as a validated program for training telecommunicators as Certified Public Safety telecommunicators, please download the application packet found here (PDF) and Appendix B, found here (PDF).

For any telecommunicators that you would like approved as Legacy telecommunicators because they are working fully independently as of January 2025, please complete one of the forms below:

For any telecommunicators that you would like approved as Certified telecommunicators under initial certification because they were released to work independently after January 2025, please complete one of the forms below:

    Agendas

    Nov. 14, 2024 (PDF)

    Minutes/Notes (All PFDs)

    Oct. 24, 2024
    Oct. 10, 2024
    Sept. 26, 2024

    Sept. 12, 2024
    Aug. 8, 2024

    July 11, 2024
    June 27, 2024
    May 23, 2024
    May 9, 2024
    April 25, 2024

    April 11, 2024

    March 14, 2024

    Feb. 22, 2024

    Feb. 8, 2024

    Jan. 11, 2024

    Dec. 14, 2023
    Nov. 9, 2023
    Oct. 26, 2023 (Meeting Canceled)
    Sept. 14, 2023
    July 13, 2023
    June 15, 2023

    April 13, 2023
    March 9, 2023
    Feb. 23, 2023

    Feb. 9, 2023
    Jan. 12, 2023
    Dec. 22, 2022
    Dec. 8, 2022
    Nov. 10, 2022
    Oct. 27, 2022
    Oct. 13, 2022