Public Safety Telecommunicators Certification Board

911 PST Certification Program Launching in January 2025

Certification Documents

For the most recent copy of the Certification Handbook that outlines how to adhere to the Certification Program, click here (PDF).

If you would like to have your program approved as a validated program for training telecommunicators as Certified Public Safety telecommunicators, please download the application packet found here (PDF) and Appendix B, found here (PDF).

For any telecommunicators that you would like approved as Legacy telecommunicators because they are working fully independently as of January 2025, please complete one of the forms below:

Legacy telecommunicator application for one individual user, found here (PDF).
Legacy telecommunicator application for a group of users, found here (PDF).
- If you are submitting a group, please also utilize the Legacy Group Supplemental Form, found here (Excel).

For any telecommunicators that you would like approved as Certified telecommunicators under initial certification because they were released to work independently after January 2025, please complete one of the forms below:

Initial telecommunicator application for one individual user, found here (PDF).
Initial telecommunicator application for a group of users, provided they are released to work independently in the same calendar month, found here (PDF).
- If you are submitting a group, please also use the Initial Group Supplemental Form, found here (Excel).

Certification Board

By state law, a certification board has been established in the state 911 coordination office to create a certification and training program for public safety telecommunicators throughout the state.

Duties of the certification board include:

Adopting bylaws for the certification board;
Adopting rules, with the advice and assistance of the 911 advisory committee, to implement the provisions of this chapter including, but not limited to, rules to implement a state-approved training program for process, policy, and procedure;
Reviewing and approving state-approved training programs biennially. State-approved training programs should be consistent with industry standards;
Setting all public safety telecommunicator certification, registration, and renewal fees, and to collect and deposit all such fees in the 911 account established under RCW 38.52.540; and
Establishing recertification requirements.

Find a list of our members here (Excel)

Download our bylaws here (PDF)

Anyone interested in receiving meeting invites can send an email to katy.gilbert@mil.wa.gov

Agendas

Jan. 9, 2024 (PDF)

Minutes/Notes (All PDFs)

Dec. 12, 2024
Nov. 14, 2024
Oct. 24, 2024
Oct. 10, 2024
Sept. 26, 2024
Sept. 12, 2024
Aug. 8, 2024
July 11, 2024
June 27, 2024
May 23, 2024
May 9, 2024
April 25, 2024
April 11, 2024
March 14, 2024
Feb. 22, 2024
Feb. 8, 2024
Jan. 11, 2024