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The Joint Services Support (JSS) Directorate is designed to be a centralized support center for all Washington Guard Service Members, Reserve, Veterans and Families. The JSS provides a variety of programs and partnerships: Military and Family Readiness Program, Integrated Primary Prevention Workforce, Sexual Assault Prevention and Response (SAPR), Resilience, Risk Reduction & Suicide Prevention (R3SP), Airmen Care Centers, Child and Youth Services, Survivor Outreach, Transition Assistance, Employment Assistance through the Work for Warriors, Personal Financial Counselor, Employer Support of the Guard and Reserve (ESGR) and Yellow Ribbon Reintegration Program along with other national programs that the JSS partners with. The JSS is Headquartered in Building #3, Camp Murray, Washington with additional locations at armories positioned across the state. The JSS can offer you guidance and assistance in all phases of life, no matter where you are located within Washington state. We are here ready when needed.

Need emergency assistance?
Call 1-800-364-7492 (Available 24 hours)


Military & Family Readiness Specialists (MFRS)

  • Provide a comprehensive, coordinated, responsive, and confidential service in support of military members, families, and veterans from all branches. Essential services include crisis intervention, counseling, financial resources, TRICARE medical and dental resources, legal assistance, DEERS enrollment and eligibility, outreach programs and information, as well as referrals to appropriate service agencies. MFRS also works with each unit’s SFRG groups to provide comprehensive training and technical guidance. 1-800-364-7492 (Available 24 hours) https://www.mil.wa.gov/family-programs

Airman Care Centers

  • Within each Wing, the Airman Care Center offers coordinated support through its key elements: the Military & Family Readiness Program, Chaplaincy, Equal Opportunity, SARC, and Director of Psychological Health. These integrated resources and services are designed to develop the well-being and mission readiness of Airmen and their Families. West: 253-229-4158 East: 509-247-7192

Child & Youth Services (WANGY)

  • Positively impacts service member and family readiness, resilience, retention, and quality of life by providing secure, timely, flexible, and high-quality youth development opportunities and resources that promote the overall well-being of National Guard youth. 253-548-4942 https://linktr.ee/wangyouth

Resilience, Risk Reduction, & Suicide Prevention (R3SP)

  • The Resilience, Risk Reduction, and Suicide Prevention (R3SP) programs strive to increase readiness of Service Members and Families through education and training, risk reduction, targeted intervention, and resource referrals. Resilience: 253-512-1357 Risk Reduction: 253-512-8829 Substance Abuse Prevention: 253-512-8394 Suicide Prevention: 253-512-1342

Sexual Assault Prevention & Response (SAPR)

  • Comprehensive program that centers on awareness and prevention, training and education, victim advocacy, response, reporting, and accountability. WANG SAPR 24/7 Hotline: 253-307-6483 DOD Safe Helpline: 1-877-995-5247

Integrated Primary Prevention Workforce (IPPW)

  • The Integrated Primary Prevention (IPP) team works to prevent multiple harmful behaviors–including sexual assault, harassment, domestic abuse, child abuse, and suicide. Research shows these behaviors share similar risk factors. By focusing on shared factors, this approach fosters healthier command climates, leading to enhanced readiness and a greater ability for Service members to execute critical missions. For more information, please contact our WA IPP Team at 253-512-7860

Work for Warriors (W4W)

  • Enhances the well-being of National Guard members, reservists, veterans, active-duty service members, and their families by mitigating unemployment and underemployment that negatively impact their lives. Work for Warriors Coaches (W4WC) empower clients by developing employment opportunities, including career guidance, job skills assessment, résumé development, and interview skills. 253-512-8727 https://mil.wa.gov/work-for-warriors

Employer Support of the Guard and Reserve (ESGR)

  • A DoD program that promotes cooperation and understanding between Guard and Reserve service members and their civilian employers. Supported by over 80 volunteers throughout Washington from small businesses, government, and industry. 253-512-8468 www.esgr.mil

Personal Financial Counselors (PFC)

  • Personal Financial Counselors (PFCs) are financial resources provided by the Department of War. Take advantage of their free, trusted support services to improve your financial literacy. PFCs can help you make the most of your money today while developing a solid financial plan for tomorrow. 253-331-3066 pfc.campmurray@magellanfederal.com

Transition Assistance Advisor/ Veteran Affairs (TAS/VA)

  • Assists with processing claims related to injuries and illnesses incurred during military service. Facilitates problem-solving and access to all VA programs, including healthcare services. Aids in obtaining military medical and personnel documents. Provides information regarding military programs such as Line of Duty (LOD), medical boards, and TRICARE. Serves as a subject matter expert on military pay and VA compensation, offering guidance on the submission of necessary documentation for compensation offsets, including starting or stopping compensation due to military orders. 253-512-8722

Yellow Ribbon Reintegration Program (YRRP)

  • Provides information and resources to service members and their families, follows the deployment cycle with tailored events and information, and offers resources for children on the topic of deployment. Army: 253-512-8756 Air Force: 253-512-3259

Survivor Outreach Services (SOS)

  • Official Army program designed to provide long-term support to Families of fallen Soldiers. If you are a surviving Family member, we are here for you. Survivors developed this program, and it is continually refined based on Survivor feedback and senior Army leader involvement. SOS is a “one” Army program. SOS coordinators and financial counselors provide outreach and support to Survivors, regardless of a loved one’s Army component, duty status, location, or manner of death. SOS serves Army National Guard, Army Reserve, and Active Component Families at SOS offices across the country. West: 253-606-9271 East: 509-532-2863

Are you in need of counseling? Do you need support?

Counseling services are available to Washington National Guard members:

Contact the State Behavioral Health Case Manager & Scheduler Nicole Barrozo at 253-512-7583 or Nicole.c.barrozo.ctr@army.mil to schedule an appointment