Spc. Kent Matsuzawa

Customer Service Specialist
Directorate of Information Management (DOIM)

Q: What's the most interesting/significant project you've worked on while with the Washington Military Department?
A: Every problem I get from a user is significant and interesting in its own way.

Q: In what ways have you had an opportunity to grow new skills?
A: Just being fortunate to work around such amazing and smart people. Every day I have to bring my “A” game. Also, being sent to classes and training helps.

Q: Which value do you need to embrace most in your job, and why?
A: Persistence…..never quit no matter how challenging a problem may be.

Q: How is working for WMD different from previous work you've done in your field?
A: I do push-ups in the middle of the hallway and my boss will step over me and tell me to “Get some!” followed by “I want to let you know you’re doing a fine job!” Can’t get that in a corporate environment. 

Q: Do you have a favorite quote or mantra you live by?

• Try not to take life too seriously …. No one gets out alive anyhow.

• It’s the little things in life that make up the big things

• In the pages of history, every once in a while, fate reaches out and extends its hand…. What shall the history books read about you?

• Never forget the ones who help you along your way.

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